customer service

We try to be as accurate and descriptive of our products on the ama webshop. If you have any further questions about the product, you can always email us with your query on support@amashop.co.uk

Payment

We currently accept payment by Credit Card and through paypal. Once the payment is received, we will dispatch your order.

Packaging

All ama blankets are wrapped in tissue and our ribbon tied gift box, then shipped in a padded sleeve.

Shipment

In the UK We send our via Royal mail recorded signed for delivery and via Fed ex for overseas.
Within the UK all deliveries are £8.99 and will arrive within 7 business days.

Shipments to Europe are 7 business days and ship via Fedex with a shipping fee of £20

Shipments to the USA are 7 Business days and Ship via Fedex with a shipping fee of £20

All other regions are via Fed ex and delivery times will vary upon destination. Shipping is to all other regions has a fee of £25

Customs Duties may be payable on orders shipped outside the EU, and you will be billed by Fedex following delivery of the goods.

Returns and refunds policy

We want you to be happy with your ama. If for some reason you would like to return you purchase for a refund, you have a period of 7 days from the receipt of the goods to contact us about your return. You will then need to return the blanket to us within 14 days.  Once we have received you ama blanket back in our studio and assessed its condition is suitable for resale we will reimburse your payment via paypal.